House Builders & Developers

House Builders & Developers

We offer a range of consultancy services to home builders and property developers

From pre-construction planning and design, through to sales and handover and into on-going operational management. Through our four stage process we build strong relationships with our clients and introduce tried and tested strategies that really work.

Our process typically covers:

1. Planning
2. Build
3. Operations
4. Sales and Handover



We will highlight at an early stage any potential design issues that may affect our ability to manage effectively, or that may impact on the cost of the service charge. Our consultancy services provide guidance on the following elements:

  •      Lease structures
  •      Residents’ Management Companies and Residents’ Associations
  •      Service Charge Structures, budgets and matrices
  •      Site configuration
  •      Service design
  •      Estate and amenity management strategies
  •      Long term maintenance planning
  •      Capital expenditure planning


We will liaise with the Developer’s Site Manager to ensure a smooth transition from practical completion to full management, including:

  • Service charge budget development and sign off
  • Support for your sales and marketing team
  • Reputational management
  • Customer service
  • Mobilisation


As the development moves into operational management, we are here to embed strong customer relationships from the outset and the development of strong communities whilst maintaining and enhancing asset values.

We will support the delivery of:

  •       Residents’ Management Companies and Residents’ Associations
  •       Regional customer service support
  •       Asset registration and life cycle planning
  •       Mechanical and electrical maintenance
  •       Health, safety and compliance
  •       Facilities services
  •       Service charge collection
  •       Ground rent collection
  •       Financial and maintenance reporting
  •       Estate regulation
  •       Environmental strategies
  •       Procurement
  •       Community stewardship

Sales and Handover

We will work closely with your sales team to ensure that future property owners have an accurate representation of the services available on the development and a clear understanding of the annual service charge budget from the outset.

We will deliver:

  • Full handover upon completion or phased build programmes
  • Management company set up
  • Residents” welcome packs
  • Detailed service charge notes
  • Residents’ Management Companies and Residents’ Associations initation and support
  • Services mobilisation
  • On-going voids analysis
Sales and Handover