Happy Customers

Happy Customers

Find out what our valued clients have said about us.

North

I would highly recommend Melanie Barker as Property Manager and Mainstay Residential Ltd. As an RMC Director I have worked closely with Melanie and I have found her to be professional, very organised, and reliable, a great communicator who is always friendly and approachable. Melanie has worked hard in partnership with the RMC Directors to provide quotations, manage projects monitor contractors and hold residents meetings and AGMs for our site at Busk Lane and she visits our site regularly. In my opinion nothing is too much to ask and if Melanie or Mainstay cannot provide an immediate response they will research and respond within a good timescale. I feel very positive with the level of commitment and service that we receive from Melanie and from Mainstay as our Management Company.

London - South East

As a resident at Chelsea Creek for 4 years I am more than happy to express my delight with the help and support from Veena Bundhoo. In EVERY request/contact I have had with Veena, I have received a communication within hours to confirm actions and solutions to my requests/needs. EVERY time I have face to face contact with Veena, she is always happy and very personable. As a resident this makes for a great relationship of trust, knowing my best interests are being seen too and feeling valued and looked after. For this reason I genuinely enjoy living at Chelsea Creek.

Midlands

Thanks so much Rhianna, you are so helpful.

Redwing

Deborah has without a doubt be the most helpful and kind person I have ever dealt with at Mainstay in nearly 3.5 years. She has shown considerable empathy towards me, and I'm sure other residents, whilst still getting the job done. Having that combination of compassion, perseverence and professionalism is hard to find, yet it seems to come naturally to Deborah. I'd be extremely happy if she would be the regular contact for us, the customer service has greatly improved since Deborah took over. Thank you for everything.

London - South East

Thanks Penelope. Great service. 

Wrexhem - North Wales

I was away on holiday recently and came back at the beginning of this week to find that the tree behind my garden had been cut back by the grounds contractor. I wanted to thank you very much for arranging this and ensuring that the tree is managed, with less overhang into my garden and the falling bark. Thank you again for taking this action promptly.

London - South East

Thank you very much for all your work in trying to get through the back log for my portfolio I was worried thinking how it was all going to be sorted!

Sheffield

Thank you Ann.  And thank you for all the work you have done on my behalf.  I hope you are moving to something lovely.