The Calthorpe Estate is one of the most sought after residential areas in Birmingham. It covers approximately 12 square miles of the suburb of Edgbaston.
The Calthorpe Estate provides quality residential living. Properties range in value from £150,000 to more than £4million.
Since 1974, the development has been a designated scheme of management under section 19 of the Leasehold Reform Act 1967. The Estate is made up of 4,500 properties within two distinctive, yet related, portfolios. The first includes flats and houses across 31 private developments throughout Edgbaston and the second, freehold houses – all of which are subject to the Calthorpe Estates Scheme of Management.
Our mission is to provide a balanced management service, which meets the strategic aims of the developers, as well as the occupational needs of the residents. We work closely with our client’s senior management team, to fully understand the key drivers for their business so we can identify opportunities to create real value to their residential estate. Key drivers include value for money, staff accessibility and safety.
Our supply chain delivers value and quality services through regular market testing and buying power so we can make sure any savings and efficiencies can be delivered to residents through their service charge. We also have a dedicated website to support our residents with useful information about their site. And we can offer additional reassurance as our work is underpinned by our accreditations – ISO 9001 and OHSAS 18001.
Phasing and Handover
We engaged early with Calthorpe Estates and their former agents to agree a phased handover. As well as the migration of all of the property data, the handover also included a transfer of the existing management team.
Due to the large number of properties involved, the transfer was carefully managed in two phases. The freehold scheme of the management portfolio (plus a small number of leasehold developments) were transferred at the end of 2012, with the remainder by the end of January 2013.
As the properties had previously been managed for a long time by another agent, it was important to provide residents with clear explanations for the changeover. Our communications highlighted the added value and greater efficiencies that residents would benefit from through the resource, systems and infrastructure that Mainstay offers as a specialist residential business.