Case Study - Coventry
Mainstay acts the residential management partner for GVA at Belgrade Plaza. The instruction was the first full BTR solution implemented by Mainstay Commercial Portfolio Team.
The BTR model adopted at Belgrade Plaza demonstrates successful financial management, with the current statistics showing arrears at under 2% of the annual income, 98% of rents being collected within 14 days and 78% of void properties being re-let within 30 days. In addition, under 4% of total days are lost to voids.
The Development consists of 64 purpose built flats and forms part of a mixed-use scheme in Coventry. The primary aim of the Mainstay BTR solution is to maintain maximum occupancy at market leading rents. To achieve this, customer satisfaction is key. Appearance and the management of the building impacts greatly on the tenants’ experience and it is therefore paramount that the communal services provided enhance and do not detract from an otherwise positive experience.
Ownership, responsibility and exemplary service are the cornerstones of effective management in this sector.
By providing one manager for the whole building, Mainstay provide a fully integrated management solution to include both block and tenancy management.
By adopting this integrated approach, the Development is managed as a total asset benefiting benefitting from enhanced communication and service delivered by a dedicated team providing the experience and knowledge required.
In addition to Belgrade Plaza, Mainstay provide BTR
solution to the following schemes:
- Beechwood Court
- Wellington Court
- Friends Road/Chatsworth Road
- Cranfield Road
- Birchtree Court