Financial Control

Financial Control

Maximising rental revenues, minimising void periods

Mainstay employ a large team of specialist in house qualified accounts, credit controllers and an in-house debt recovery solution dedicated to the build to rent market, producing clear and concise information to ensure accuracy and transparency at all times. Our build to rent teams are experienced and trained to deal with all elements of rental collections, including:

  • Rent collection and cash flow
  • Arrears
  • Void and lettings management
  • Financial performance (net to gross ratio)
  • End of year accounts summary
  • Prior notification on major expenses and repairs
  • Statutory compliance (both within the flats and external areas)
  • Response times – repairs, customer enquiries/complaints
  • Customer satisfaction


This ensures we deliver a sustainable net to gross ratio by:

  • Maximising rental revenues
  • Minimising void periods
  • Controlling ongoing operational costs
  • Cost effective long term capital expenditure