Portfolio & Tenancy Management
Introduction
Mainstay is a property manager with an asset management mentality. We believe in a joined up approach to the operational and strategic aspects of residential and mixed portfolio management.
Our approach will always be to offer advice beyond the day to day operational activities and to fully align ourselves to the long term objectives of our clients. Mainstay believes that management services have to be individually tailored to reflect customers’ needs on an individual basis, and to provide an open and informative management style at a price that reflects the level of service on offer.
Mainstay aims to build long term partnerships with clients, developing a deep understanding of their business and creating a sense of mutual trust. As part of this process Mainstay operates an open book policy working with our clients to ensure improved levels of service and increased value for money.
Our Solution
We offer a designated and visible senior manager with clear responsibilities who is supported by office based management assistants, accounting and legal and technical expertise. All instructions are seen as partnerships and Mainstay works hard to ensure that all parties succeed in meeting their sometimes differing aspirations.
Mainstay recognises that management of residential and commercial portfolios is about maintaining rental growth, maximising capital growth, meeting statutory requirements and satisfying your customers' needs in efficient and cost effective ways.
This requires a truly responsive service with expert decision makers close to hand who are supported by IT solutions which ensure that deadlines and key dates are met without fail.
Additionally, strong relationships with letting agents across the UK help us to deliver a rapid turnaround on voids and an excellent renewal rate. We believe in providing high quality and measurable performance data on all aspects of your portfolio. Where possible we are happy to agree targets and performance criteria that are tied to incentivised fee structures.
Residential Portfolio Management Services
- Tenant Selection
- Tenancy Agreement
- Deposit collection and registration with TDSL
- Carry out schedule of condition
- Demand and collect rents and arrears
- Full repair service
- Property inspections
- Provide annual rent reviews
- Tenancy renewal
- Arrange insurance if required
- Health & Safety compliance
- HMO legislation compliance
Commercial Portfolio Management Services
- Keep and maintain proper records and accounts
- Demand and collect rents and service charges
- Provide full statement of accounts
- Carry out regular inspections
- Rent reviews
- Lease expiry assistance
- Health & Safety compliance
- Provide advice on the extent of services recommended to
enable the client to discharge its obligations to its tenants
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