Welcome to Mainstay Group

Contact Us

Head Office
Mainstay Group
Whittington Hall Whittington Road
Worcester WR5 2ZX

Tel. 01905 357777
Fax. 01905 361046

© 2014 Mainstay Group.
All rights reserved.

Site design & build by
BrandFour Design Agency

Mainstay facilities

Adaptable Property Services

  • Our people are our foundation and their passion sets us apart

    We encourage our people to share ideas and adapt their approach to drive continuous improvement. Our teams are not only the foundation of our business, but become key parts of your business and drivers of our future. Our people care, about your business as much as ours.

  • Best value multi-service approach tailored to your needs

    Whether you require a single service or multiple services, individual skill sets or multi skilled teams, we work with you to design a service offering that meets your needs at best value.

Build a brighter future

With mainstay facilities management

With a strong customer focus and management acumen derived from our extensive property management pedigree, we provide a credible alternative to the larger FM providers. Our passion, adaptability and enthusiasm enable us to provide the highest levels of services, our aim is to provide the best solution for your needs.

Mainstay FM, the facilities arm of the Mainstay Group has recently expanded the number of mobile Maintenance Technicians operating in the field. The recent expansion allows Mainstay FM to provide reactive and proactive maintenance across England and Wales.

Testimonials

I would like to provide some feedback on the quality of Estate Services at Highams Green.

The estate grounds and building common areas are kept in a good state of repair and cleanliness. Contractors are managed well such that work is done in a timely fashion and areas left tidy afterwards.

We are kept informed about planned works and their completion through notices in our block. Any defects or required works notified are responded to and dealt with appropriately. On the rare occasions necessary he has politely informed residents of any un-neighbourly behaviour..

My understanding is that all these services are managed by Matt Knight, therefore I can only say that his performance is excellent. Not only that but he is polite, helpful and good humoured in all interactions. Furthermore, in one particular issue he was helpful in confirming an error in the allocation of water meters to our properties and facilitated the correction and on-site liaison with Thames Water. Overall we consider the presence of Matt as an asset to life at Highams Green

The estate grounds and building common areas are kept in a good state of repair and cleanliness. Contractors are managed well such that work is done in a timely fashion and areas left tidy afterwards.

Approachable and Trustworthy

Matt is great chap to have on site at Highams Park – he is approachable and trustworthy, two very important traits to have in someone who is technical looking after your property! I would gladly leave my keys with him if I needed something to be looked at in my flat and trust him completely.

He always say hello in the morning and on his rounds of the flats and I believe all residents would know who he was and where to find him. The grounds seem to managed very well too.

I am totally happy with him as our Site Manager and rate him highly!

approachable and trustworthy, two very important traits to have in someone who is technical looking after your property!

Courteous and Helpful

Since moving here just over a year ago I have from time to time needed help, guidance and information on various matters relating to my flat and the estate.

In this connection I have usually approached Mr Knight whom I have found to be a courteous and helpful person at all times sometimes going out of his way to help. I have also observed that he is not a person to sit in his office all day but can usually be found working all over the estate in helping to keep the estate in a proper condition.

Great Attitude and Wonderful Manner

Dear All

I just wanted to say how very happy I have been with Donato and his work on the estate.

He is very resourceful and effective in resolving issues on the estate. He also has a wonderful manner and conducts himself with professionalism in his actions and the way in which he presents himself.

He has a great attitude and really impressed with him thus far.