Welcome To

Mainstay Group

Adaptable

Asset Management

Mainstay Group is one of the most successful property asset management agents in the UK.

With offices in London, Worcester, Birmingham and Manchester supporting an extensive national management infrastructure, we are well-placed to supply property asset management solutions nationwide.

Our residential management portfolio consists of some 40,000 homes in management and a further 20,000 secured in planning, underlining our capacity and ability to provide high-quality services across England and Wales to a wide range of developments.

Our growing portfolio is supported by Mainstay Commercial and Mainstay Facilities Management, adding a credible and cost effective commercial property management capability, surveying and professional services, as well as a wide range of facilities management services. Enabling us to add value for our customers and further enhance our already high levels of service flexibility and efficiency, whilst at the same time reducing costs through self-delivery of a broad scope of property related services.

Testimonials

Above and Beyond!

I have been very happy with all the help and support I receive from Paul and Andy. If I need to know anything about how anything works on the site, they are who I turn to. And there have been so many times when they go above and beyond to help out and make life easier. They are one the real joys of living here.

If I need to know anything about how anything works on the site, they are who I turn to. And there have been so many times when they go above and beyond to help out and make life easier.

Friendly and Approachable

I moved into The Unity Building when it was still being developed so I am an original leaseholder; Mainstay has managed the building since day one and to be still managing the building 9 years on shows what a good job Mainstay here. The concierge are all friendly and approachable and in some ways have become an extension of my family, I speak to most of the team on a daily basis.

The communal areas are immaculate, maintenance issues are always addressed and I know my investment is well looked after by Mainstay. This is a huge building that takes a great deal of upkeep, I accept it is not going to be cheap living here but at the same time I know my service charge is being well spent and explanations about expenditure is always clearly communicated.

Kate Magill is extremely hard working and has done a great deal to get the developer back to site to address extensive issues with the cladding, my apartment has suffered water ingress since day one but I have accepted that this problem will be addressed because Kate has always communicated clearly and accurately about the progress of the works. At times I worried we the leaseholders would end up footing the bill but we now have mast climbers up all around the building and that reassures me the works are now well underway.

Kate is friendly and approachable she is extremely well regarded by all the leaseholders, I never e-mail Kate because I know she is on site weekly so I just pop down and see her, she always makes time to speak to me.

I actually moved out of Unity Building 12 months ago because I wanted to live out of the City in a house, I lasted four months before returning because I missed the building and that is down to Mainstay and their staff.

I actually moved out of Unity Building 12 months ago because I wanted to live out of the City in a house, I lasted four months before returning because I missed the building and that is down to Mainstay and their staff.

Proactive Management

Kate, David and Malcom.

I am extremely pleased with how Mainstay manages City South on a daily basis and in respect of the continued Major Works, specifically that a Major Project happens every financial year, firstly replacement of all of the communal lighting in 2013, the internal redecoration in 2014 and the carpet replacement in 2015 as well as a full clean of the building exterior in 2015.

For 2016 there is a huge project planned to replace the entire door entry system and TV system which I know is going to be a huge and time consuming project, as this will involve re-cabling each and every apartment and as well as the works there will be an enormous amount of redecoration required to each apartment which in turn will involve managing lots of leaseholder / resident expectations that I know you will deliver expertly. You display a continued "PROACTIVE" approach to the buildings long term investment. These projects all result in positive change that keep City South a highly sought after complex both for persons wanting to buy here and for tenants wanting to live here.

Keep up the good work both myself and Marline are very appreciative of your hard work and for Kate's conscientious approach.

You display a continued "PROACTIVE" approach to the buildings long term investment. These projects all result in positive change that keep City South a highly sought after complex both for persons wanting to buy here and for tenants wanting to live here.

Keep up the good work both myself and Marline are very appreciative of your hard work!

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Key Accreditations

Mainstay is an award winning company which focuses on ensuring all our processes reach the highest standards. View all accreditations.